Cloudflare Site Eating CNAME `name` field.

I'm trying to get the SendGrid API working via my Cloudflare DNS records however when I put in the required name into the name field, it eats a portion of it. For instance, I am attempting to put in url163.mysite.app it truncates it to url163 then on SendGrid site it says...
Expected CNAME record for "url163.mysite.app" to match "sendgrid.net", but got "".
Is this a DNS issue, or a me issue?
4 Replies
Walshy
Walshy4mo ago
put in url163.mysite.app it truncates it to url163
this is the same you're just entering the record name not the fully qualified name, it's a ui niceness thingy likely sendgrid isn't seeing the cname due to it being proxied which means they see cloudflare not your original record
hallux
halluxOP4mo ago
Do I simply make it non proxied?
Erisa
Erisa4mo ago
Yes it should be unproxied
hallux
halluxOP4mo ago
Thank you for your help!
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