❗❗UNABLE TO CHANGE SECURITY SETTINGS

Hi, I recently purchased a new device (iPhone 14 pro max) 2 months ago. And i sold my old device (Samsung) I have been playing on my new device ever since. PUBG recently came up with some new security features where it shows all trusted devices and logs. Since my old device is the main trusted device and i no longer have access to it, I’m unable to change or unlink any security features because it keeps telling me “Please use a trusted device to authorize the current device before continuing”. I was able to link a new social media before the update came up and now i want to unlink it but it doesn’t let me.
No description
Solution:
Please contact the in-game customer service if you have any questions.
Jump to solution
5 Replies
Unfriendly Hieu
Unfriendly Hieu4mo ago
As mentioned in the screenshot, you cannot change security settings on a new device, as it is a layer to ensure account security protection. Please maintain good behaviors on this current device and wait for the system to mark this device trusted.
Rider!
Rider!OP4mo ago
Im not able to remove the old device (Samsung) and add my iphone into trusted devices list
No description
No description
Rider!
Rider!OP4mo ago
How long does that generally take? I have been playing on this device for more than 2 months and i meet all the requirements
Rider!
Rider!OP4mo ago
As you can see, i have my current device as trusted on the in-game settings page but it doesn’t show on the newly added security settings page
No description
No description
Solution
.Ṇadïa.🌴
.Ṇadïa.🌴4mo ago
Please contact the in-game customer service if you have any questions.
Want results from more Discord servers?
Add your server