Media library manager no access after payment

Help! Just bought Media Library Manager but no email or login access. Payment went through. Any ideas? @ralphjsmit
Solution:
i'm got the reset email and i can login now and i can download the library thanks a lot
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14 Replies
awcodes
awcodes4mo ago
I would say either the email is getting flagged as junk or it hasn’t been sent yet.
m07amed
m07amedOP4mo ago
it has been 8 hours or so how long does it take to send ??
m07amed
m07amedOP4mo ago
it does say password reset link sent and magik link sent but i got nothing in my inbox
No description
awcodes
awcodes4mo ago
There’s no way to answer that. But my guess is it’s getting flagged as junk.
m07amed
m07amedOP4mo ago
nop nothing in the spam or out of the spam folder
awcodes
awcodes4mo ago
Then best you can do is wait for a reply from Ralph.
m07amed
m07amedOP4mo ago
Thanks I will wait 😊
Dennis Koch
Dennis Koch4mo ago
Btw. there's a channel for every plugin #ralphjsmit-media-library-manager
m07amed
m07amedOP4mo ago
Thanks I will use that next time I need help I'm new to this server @ralphjsmit i hope you are will, i didn't get a response from you ??
Dennis Koch
Dennis Koch4mo ago
It's weekend. Try sending him an email. I bet he'll answer next week.
m07amed
m07amedOP4mo ago
where can i find his email?
Dennis Koch
Dennis Koch4mo ago
It's on his website in the payment flow: [email protected]
m07amed
m07amedOP4mo ago
thanks so much @ralphjsmit hi is there any news about this problem
Solution
m07amed
m07amed4mo ago
i'm got the reset email and i can login now and i can download the library thanks a lot
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