file claim declined
What can I do if the file claim is declined?
Solution:Jump to solution
Hello!@skibidi
Accounts are suspended for violating PUBG MOBILE's terms of service. Please use the File Claim option when trying to log into your account if you want to appeal for your account suspension.
If you have any objections to claim results, please contact the customer service through in-game or through this email: service@pubgmobile.com....
Reddit
r/PUBGM_Support
PUBG MOBILE's official subreddit to help the community maintain a better account environment, fully supported by the Tencent operations team!
2 Replies
Solution
Hello!@skibidi
Accounts are suspended for violating PUBG MOBILE's terms of service. Please use the File Claim option when trying to log into your account if you want to appeal for your account suspension.
If you have any objections to claim results, please contact the customer service through in-game or through this email: service@pubgmobile.com.
If you are not satisfied with the results after receiving a response, you may submit a support request through the official support subreddit with a description of the issue and your numeric user identification and wait patiently for a response.
Reddit
r/PUBGM_Support
PUBG MOBILE's official subreddit to help the community maintain a better account environment, fully supported by the Tencent operations team!
I contacted them 3 times but they didn't replied to me. 😔