Account issue.
My account was hacked by someone. I don't remember the date. After my account was hacked I got so sad that I deleted the game and thought that I will never return to the game. But then I learned that you can file claim to recover your account, so I did and it was successful. Then I tried logging into the account but it was banned. Can you guys please please unban my account, I had uc in it and it's my original account. Please let me know. Account ID- 5471717689 login method- email.
Solution:Jump to solution
Accounts are suspended for violating PUBG MOBILE's terms of service, whether it was done by the owner or someone else that has compromised your account. Your only option is to use the File Claim option if you wish to appeal for your account suspension.
If you have any objections to claim results, please contact the customer service through in-game or by sending an e-mail to [email protected].
If your issue is not resolved after receiving a response, you may create a post with a description, your numeric user identification and a screenshot of the customer service conversation on the official support subreddit....
23 Replies
W
Can you help me with it? ππ»
Kk
?
Ok
So can you unban my account?
Please ππ»
What is your name?
My hacked accounts name?
Yes
Wait let me copy it
K
Here's the id 5471717689
Yes but not rn
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Here's the name
I will be forever thankful if my account gets unbanned ππ»
@Quendi
ππ»
@.NadΓ―a.π΄
Anyone?
π
Solution
Accounts are suspended for violating PUBG MOBILE's terms of service, whether it was done by the owner or someone else that has compromised your account. Your only option is to use the File Claim option if you wish to appeal for your account suspension.
If you have any objections to claim results, please contact the customer service through in-game or by sending an e-mail to [email protected].
If your issue is not resolved after receiving a response, you may create a post with a description, your numeric user identification and a screenshot of the customer service conversation on the official support subreddit.
File claim was declined π
So can I do anything else?
Ok
Hello PUBG Company, I beg you to return my account. My account has been suspended for 10 years and the problem has not recurred.
Hello!@Ε€MγγΩ
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Accounts are suspended for violating PUBG MOBILE's terms of service. Please use the File Claim option when trying to log into your account if you want to appeal for your account suspension.
If you have any objections to claim results, please contact the customer service through in-game or through this email: [email protected].
If you are not satisfied with the results after receiving a response, you may submit a support request through the official support subreddit with a description of the issue and your numeric user identification and wait patiently for a response.