GIFT FEATURES
I get this message every-time I try to gift my friends something.. I am never able to do so .. please help
Solution:Jump to solution
Hello, @RAVAsuman! You have already received a response from the customer service. Because of past violations on this account, it is currently not possible to activate the gift feature for this account.
19 Replies
Hello, @RAVAsuman! Are you both on the global version of PUBG MOBILE?
Yes
@Quendi
We both are on Global version
What is your numeric user identification and what is the numeric user identification of the player you are trying to send the gift to, @RAVAsuman? Please also include a video recording of the issue you are facing.
My Uid: 5163464137
Friends uid: 5213720475
@Quendi
I had same issues when I tried to gift Bugatti to my friends
Never worked
May I know how much time is the issue gonna take to fix
@Quendi
@EdnaKali/Shynt'lyn NA シ
Anyone available to help
>?
We will try to get a confirmation regarding this and get back to you if we have more information, @RAVAsuman.
Okayy
Hoping soon
Do you meet these requirements, @RAVAsuman?
Yes
We have more than 10000 synergy
And have been friends for 3 years
And we have accounts more than 70
@Quendi
Did u and ur friend both spend at least 30 min in game prior to gifting? Iirc there's also a "time amount spent in game" rule for pop but maybe it also applies for gifting
Okk
I tried but not working
We played more than 1 hour
@Happi Death Crate™ | 心如止水
@Quendi
@Nicole (Edna Kali)
Oh that is weird
LOL maybe the actual mods can help u more 🥲
We will let you know when we have more information regarding this.
Okayy
Hello . Has there ben any updates.. almost a week now I have posted my issue
We will let you know when we have complete details about your issue, @RAVAsuman. It will be looked into later.
Hello !?
We haven't received further update yet. Please wait patiently.
Solution
Hello, @RAVAsuman! You have already received a response from the customer service. Because of past violations on this account, it is currently not possible to activate the gift feature for this account.