Hi, my friend got hacked on her account and got the account eliminated

Yesterday my friend tried to log in back on cloudflare and she found out that the email wasn't her anymore, she recieved a mail with an elimination button for the account and she pressed it. Now the account is eliminated and she doesn't know how to recover it, is it possible?
4 Replies
Erisa
Erisa4mo ago
What do you mean by "eliminated"? If the account was deleted, there's no way to recover it Generally for queries about account recovery you should ask support: ?account-recovery
Flare
Flare4mo ago
These links may help, but they only work when logged out. You can always use an Incognito Window or a Private Window to ensure you're logged out. If you know the email: https://dash.cloudflare.com/forgot-password If you know the email and have 2FA or email delivery issues: https://dash.cloudflare.com/login-help If you don’t know the email: https://dash.cloudflare.com/forgot-email
Idle
Idle4mo ago
i think they left the server
Erisa
Erisa4mo ago
true In that case I will let this answer stand and lock the thread
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