Urgent : Account Recovery Assistance Needed
Dear PUBG Mobile Support Team,
I hope this message finds you well. I am writing to report that my PUBG Mobile account has been compromised and scammed. I am seeking your assistance to recover my account and secure it against future incidents.
Account Details:
Player ID: 5359774780
Username: 295ツSULTANxYT
Email Linked to Account: [email protected] (Through Google Play Games)
Approximate Date of Account Compromise: 8/3/2024
Description of the Issue: On 8/3/2024, I noticed unusual activity on my account, such as unauthorized changes on my third links. Upon further investigation, it became clear that my account had been scammed.
Actions Taken So Far:
Changed my account password.
Enabled two-factor authentication .
I kindly request your assistance in recovering my account and restoring it to its original state. Additionally, please advise on any further steps I should take to secure my account against future incidents.
Thank you for your prompt attention to this matter. I am looking forward to your assistance in resolving this issue as soon as possible.
Best regards,
Abdullah Sultan
[email protected].
#pubg-mobile #pubgmobilesupport
#support
Solution:Jump to solution
Hi. Please be informed that trading, selling or purchasing game accounts is against PUBG MOBILE's terms of service. Please refrain from participating in such activities. You may contact the in-game customer service if you require further assistance. :catSmile3:
2 Replies
Solution
Hi. Please be informed that trading, selling or purchasing game accounts is against PUBG MOBILE's terms of service. Please refrain from participating in such activities. You may contact the in-game customer service if you require further assistance. :catSmile3:
Sharing or trading of game accounts is not allowed, and it is against PUBG MOBILE's terms of service.
Please contact the in-game customer service for further assistance with lost or stolen accounts.
You may submit an account recovery request through in-game at the login page of the game by selecting Help > Login Issue > Account Recovery > Submit Claim.
Please note that an unsuccessful account recovery claim may result from providing insufficient or incorrect information or attempting to submit the request from an unfamiliar device. We recommend submitting the in-game account recovery request from a device you frequently use to log into your PUBG MOBILE account, and ensure you provide the in-game customer service with all the required and accurate information.
If you are not satisfied with the claim results, you can submit a support request through the official support subreddit with a description of the issue and your numeric user identification, and wait patiently for a response.
Reddit
r/PUBGM_Support
PUBG MOBILE's official subreddit to help the community maintain a better account environment, fully supported by the Tencent operations team!