Critical Error: Guide for fixing
Step 1:
Update windows and your graphics card drivers to the newest versions.
Step 2:
Hide ALL Microsoft processes when disabling startup programs, also make sure to recheck VGC in Run (Windows + R) to ensure everything works.
NOTE: YOU MAY HAVE ISSUES WITH FAN LIGHTING LIKE ME AND YOU MAY NEED TO UNINSTALL AND REINSTALL YOUR FAN LIGHTING ASUS ONLY SO FAR!
Step 3:
Restart your computer and launch Valorant.
Step 4:
By now, when you launch Valorant it should give you an error message of Val: -81, if it doesn't work retry all the previous steps, if it does your half way done.
Step 5:
Restart your computer once again and relaunch Valorant, if Valorant works your clear, if it doesn't proceed to step 6.
Step 6: Uninstall and Reinstall Valorant. Go into Start -> Settings -> Apps -> Locate Riot Vanguard and Valorant and Uninstall. After you successfully uninstalled it, restart your computer once again to be safe (not required but recommended).
Step 7: Open the Valorant app icon either on your desktop or in your task bar, it will ask you to download Valorant again, and it will ask for you to sign in. If for some reason you cannot download Valorant by the app icon or your taskbar, go to official Valorant website and redownload it.
Step 8: You will be asked to restart your computer by Valorant, and from there it should work!
If this doesnt help, reach out Riot support for more troubleshooting steps.
If nothing helps then do this:
Open Valorant, then close it after it crashes. Now go to Event viewer:
Win + R
Search for eventvwr
Go to Windows Logs -> Application
now check for the latest errors
Faulting application path: bad_module_info
Faulting module path: mdnsNSP. dll
Now find this file using file explorer. I found it in Both Program File and Program file x86 under Audinate. mdnsNSP. dll was used by Dante Discovery in my case.
I went to Task Manager -> Services -> then I stopped Dante Discovery
Went to Control Panel -> Uninstall Programs -> then uninstalled Dante Discovery
54 Replies
So knowledgeable
Your problem could be different than mine, so reach out. Ill see what I can do about it
do u have a list of the windows start ups
wdym
do u use win11 or win10
latest application logs are on top
you can scroll down a lil to find the error logs
you also can do ctrl + F search for "valorant"
still not working
what did u do
win 11
Windows Report
YouTube
How to Quickly Check the Crash Log on Windows 11
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here u go
@Uchiha Madara
Alexsucks what again?
Check other errors as well
Also check if this dll file is not something critical or part of OS. If it's safe to delete then get rid of it
At first I was like what the hell are u talking about but then I saw it💀
do u want me to send them in
english
im so confused
After u delete this file try running Val. If it doesn't run then again go to event view
how do i find the file
One of those files could be a part of Windows. If you delete it, you can say goodbye to Windows. You will need to reinstall it
But this one looks safe to delete
Open task manager and close everything related to valorant, vanguard and riot
how do i know if its safe to delete or not
Looks like that one is part of the game so it should be safe
After closing processes related to the game open Riot Games folder
Then search for RiotClientFoundation
.dll
How is it going @enyaaa
i can’t do it rn but imma do it inna bit
Sure
@Uchiha Madara
how do i gef to the riot games folder
im lowk lost
Go to file explorer
Thus computer
Then go to the drive that u installed the game
ok i deleted it
do i launch valorant
Did u delete that dll file
yes
Launch the game now
it made me download riot again
Is there an update
What does it say
naw it just made me download riot
It should try to repair the game
no updates
my screen is frozen
Send ss
hold ip
its not letting me tab out of valorant
like it’s stuck on the tab
Is it just black screen
no
its the loading screen
im just yonna restart my computer
sure
@Uchiha Madara
C:\Riot Games\VALORANT\live\ShooterGame\Binaries\Win64\VALORANT-Win64-Shipping.exe
thats the path
that the file is in
but its in valorant itself so i cant delete it
bruh
its literally tihis
amdxc64.dll_unloaded
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good that u told me about this
do the following
does it work now?
yeah
I think I have the same problem, what should I do now?
@enyaaa @Uchiha Madara help love
igd10iumd64.dll
lets gooo
What did u do with that dll?
I'm glad it works now. Share with solution
the problem is the display adapter which must be reinstalled and must be up to date
that's my problem on intel uhd graphics, just uninstal and reinstall the new version... on this case i use intel arc to replace
Thanks for sharing with solution