game bf
Guys I keep getting 30 minute ban since yesterday but only after 3 kills, been playing for months and it just started happening yesterday. The ban says something about client side error?
Solution:Jump to solution
Customer service is aware of it and there is already been action taken against it. Only people that can answer you is customer service right now. :Cozy_RS:
17 Replies
@zieeyy
@Pookie Boo
Hello @Oxkstaxkinnnn, Have you tried contacting customer service?
Yes haven't gotten a reply at all
Been 4 days
Today's the 5th day
It usually takes up to 7 days due to enourmous enquiry they receive. Please contact us if they do not respond in 7 days.
Okay no problem also what are the reasons for client side error I couldn't find the reasons to why
Solution
Customer service is aware of it and there is already been action taken against it. Only people that can answer you is customer service right now. :Cozy_RS:
I got a response "Dear player,
Thank you for reaching out to us.
Regarding the issue you mentioned, upon review, the penalty imposed on this account has ended. Kindly check the relevant situations in the game~
At the same time, we recommend that you maintain good gaming behavior at a later stage and a fun gaming environment requires the joint effort of every player~
Thank you for your patience and understanding. If you have any further questions or concerns, please do not hesitate to contact us.
Best Regards,
PUBG MOBILE Customer Service Team"
They did not even read my message properly I stated the ban only happens after 3 or a few kills and then I get client side ban
Hello PUBG Mobile Support Team, My in-game account was banned without warning. For no reason, I did not violate the terms and conditions of the game.
I hope to get my account back and deleted from it. Please unblock my account as I did not break your rules. Ask and wait impatiently for your
What is your numeric user identification?
How do I get that?
check this link to know how to give her your UID https://pubgmobile.live/uid
Get your UID (simply Player ID) on your PUBGM profile.
Ohh ok
52158696563
I faced this issue previously and that's because your network fluctuates too much and ping isn't stable. Which makes opponents hard to aim at you and that's the reason you're getting banned.
Nope brother you don't understand I've been playing for years and this is the first time
Yeah even I'm playing for 6 years and last year it was my first time. Check your connection. The issue is clear, client side error.
We have no records of you having contacted us.
Please contact us through that account in-game.
Alternatively, please email us at [email protected], and mention your user identification in the email.