#ban without reason
Guys i was playing a wow match and went to settings to turn on gyroscope and get this 10 year ban. Can you please stop banning players and ban hackers instead. And guy's please help me i would really appreciate that. I came here with alot of hope that you guys will definitely help me as i get banned without any reason or without hacking. I would really appreciate staff and owe them if they help me. Thank you.
Solution:Jump to solution
Hello.
Accounts are suspended for violating PUBG MOBILE's terms of service regardless of who was using the account. Please use the File Claim option when trying to log into your account if you want to appeal for your account suspension.
If you have any objections to claim results, please contact the customer service through in-game or through this email: [email protected]....
Reddit
r/PUBGM_Support
PUBG MOBILE's official subreddit to help the community maintain a better account environment, fully supported by the Tencent operations team!
9 Replies
Solution
Hello.
Accounts are suspended for violating PUBG MOBILE's terms of service regardless of who was using the account. Please use the File Claim option when trying to log into your account if you want to appeal for your account suspension.
If you have any objections to claim results, please contact the customer service through in-game or through this email: [email protected].
If you are not satisfied with the results after receiving a response, you may submit a support request through the official support subreddit with a description of the issue and your numeric user identification and wait patiently for a response.
Reddit
r/PUBGM_Support
PUBG MOBILE's official subreddit to help the community maintain a better account environment, fully supported by the Tencent operations team!
Like Really you cant help me with that from here? i was literally playing wow match and got 10 year banned. instead of banning hackers you guys are banning us now
i got ban without any reason
playing legit
why i got banned
they dont care dude
same with me
@alboz Heres the second person is he cheating too?
LIKE LITERALLY YOUR SUPPORT IS THE WORST OF ALL
Worst game ever who ban players instead of cheaters
Apologies but only the in-game CS Team could help you regarding this concern. Please feel free to contact them or follow the provided process above. Thank you. :innocent_smile:
Im sorry but they arent helping i did a file claim and they literally rejected
We are unable to assist you with account suspension through the community. Please understand that the CS Team are also handling other reports so we'd appreciate your patience regarding this matter. :angelWBlobpat:
I'll wait Hopefully you guys will help me regarding this
Please note that moderators in this PUBGM official Discord server are not associated with game developers so while moderators are part of the game contribution, it doesn't mean they are developers, they are just a normal player like you. :AngryCatSip: