Bot could not find any of the roles provided when setting Leveling Role Rewards

I have tried looking through the support website and I found nothing about this. When I use /config set [option] Setup Leveling Role Rewards [values] (and then the leveling role 1) , it does the popup "The level that will receive the roles". When I put in "1" (which is level I want the role given to), it "Could not find any of the roles provided." I don't know how to fix this.
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Solution:
that likely means lurkr doesnt have permission to manage that role
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20 Replies
EasyThreads
EasyThreadsā€¢4mo ago
:NighthawkInteractionError: BEFORE YOU ASK FOR SUPPORT :NighthawkInteractionError: 1ļøāƒ£ ā€¢ Use the panel in ā #šŸ†˜-help-me to check if your problem is a common issue! Use the buttons to select your problem and the bot will automatically respond with a message only you can see! 2ļøāƒ£ ā€¢ Check the documentation at https://docs.lurkr.gg/ and either use the guides found at the top of the navigation panel, or use the search tool to look for a specific thing you need to do! 3ļøāƒ£ ā€¢ Use the commands /config check and /config troubleshoot to get a better idea what issue you're having! ā“ ā€¢ Still stuck? Ask your question in as much detail as possible to help other people understand what your problem is and help you fix it quickly! ā—ā€¢ This server uses Answer Overflow to index content on the web. By posting in this channel your messages will be indexed on the web to help others find answers. šŸ”— ā€¢ https://www.answeroverflow.com/c/705009450855039039
Solution
Almeida
Almeidaā€¢4mo ago
that likely means lurkr doesnt have permission to manage that role
Almeida
Almeidaā€¢4mo ago
i.e. missing Manage Roles permission, or it doesnt have a role above that one
BlazeBreak
BlazeBreakOPā€¢4mo ago
How can I fix it? Lurkr does have permission to manage roles but is there anything else I can configure for it to work?
Almeida
Almeidaā€¢4mo ago
the bot needs a role above the one you're setting hierarchy wise
BlazeBreak
BlazeBreakOPā€¢4mo ago
oh that makes sense, thank you so much! so do I just have to move the Lurkr role above the level roles?
Almeida
Almeidaā€¢4mo ago
that would work
BlazeBreak
BlazeBreakOPā€¢4mo ago
Like this? I tried it like this and it didn't work though.
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BlazeBreak
BlazeBreakOPā€¢4mo ago
It also does say this, and I don't know how to fix the roles
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Almeida
Almeidaā€¢4mo ago
yeah, thats what i was saying seems you ran that command before making the changes if you run it now it should show something else
BlazeBreak
BlazeBreakOPā€¢4mo ago
ok I'll try it
BlazeBreak
BlazeBreakOPā€¢4mo ago
Is this correct now?
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Almeida
Almeidaā€¢4mo ago
yep
BlazeBreak
BlazeBreakOPā€¢4mo ago
so now I can run the other commands to fix it
Almeida
Almeidaā€¢4mo ago
should be fixed already you can run /config check to view the current settings
BlazeBreak
BlazeBreakOPā€¢4mo ago
I'll try that
BlazeBreak
BlazeBreakOPā€¢4mo ago
Is this correct? So the users already past level 1 do not have their roles, so should I try to reset their levels to see if it is fixed?
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Lurkr
Lurkrā€¢4mo ago
<:icon_levelup:1086286977118261318> Level Up! <:icon_levelup:1086286977118261318>
<@1216867714065240115> has reached level 3! They now have 326 XP!
Almeida
Almeidaā€¢4mo ago
role rewards are synced everytime users level up you can also do it manually by running /syncrolerewards member:@user
BlazeBreak
BlazeBreakOPā€¢4mo ago
I ran that earlier, I'll run it again now that the roles are fixed. It worked! Thank you very much for the help!
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