cannot pay invoice
Help urgent @Brody
Solution:Jump to solution
yep ive had to wait to hear back from you, i will now confirm the invoice has been paid and void the old invoice
21 Replies
Project ID:
N/ANa
Is there any team available?
@Percy
Sad to see railway doesnt have priority over pricing issue
Percy is only a bot
Who should i tag then 😕
technically, no one
going to need that invoice id
That's the problem, i dont see anyone that i can ask for faster response other than you then
Wait let me get it
railway doesn't guarantee within the hour response times, that's enterprise
Also some suggestion, i'd love to see railway have addons for faster customer service response even if it cost more money, i think i'll be using it often
yes that would be enterprise
:SAD:
Please let me know whenever i can do the payment
another invoice has been sent to your email, please let me know when you have paid it
Alright let me try to pay it
Thank you!
hey raf have you paid the invoice yet?
Hi, sorry just got home, yes i've paid the invoice, however the service is not up yet @Brody
Solution
yep ive had to wait to hear back from you, i will now confirm the invoice has been paid and void the old invoice
okay check again, if your services where stopped you will need to go redeploy them manually
The invoice had been paid succesfully and also the service had been up after i restarted it, thank you so much! @Brody
no problem, but in the future, please dont cold tag team / mods - #🛂｜readme #5
Alright sorry for that 🙏🏼