Ignore subscriber preference on some notification trigger
I know it is possible to set a workflow to be critical to ignore subscriber preference, but is it possible to do this per the trigger call? We want to be able to follow user preferences unless the trigger is from specific use cases.
3 Replies
@fyeung
By default, a workflow is non critical means user preferences will be considered as per order of priority.
If you want to change it to critical based on usecase before triggering the workflow, you can use sdk method or APi
https://docs.novu.co/api-reference/workflows/update-workflow
send
critical: true in bodybut then any triggers during that window will ignore the user's preferences. I don't think this solution will work for us
Hey @fyeung
I have shared the feedback with team