Why is there no gift option in the Lamborghini event on pubgmkr

i contacted them via email, and they always said that they didn't understand my problem and asked me to resubmit the detailed information, but ihad submitted it very clearly then i submitted it several times and finally waited for their reply and asked me to submit the screenshot of the problem and my nickname, but I even wrote the screenshot, uid, and nickname in it the next day, they replied and asked me to submit the question to the in-game customer service, but the in-game customer service didn't even look at it i just want to give feedback on this gift issue. if it is just a server-side problem, can't you add one? if not, why don't you reply?
Solution:
Feel free to share your feedback/suggestion through https://pubgmobile.live/feedback.
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Solution
.Ṇadïa.🌴
.Ṇadïa.🌴5mo ago
Feel free to share your feedback/suggestion through https://pubgmobile.live/feedback.
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