Account unlinking issues
'm trying to unlink everything from my pubgm account submitted 3 claims to try get it unlinked and all been rejected
Solution:Jump to solution
Your ticket will be declined if you are unable to accurately provide all the information that the in-game customer service have requested from you, or that it does not match with what they have. You will have to cross-check again, or else they will not be able to assist you any further.
4 Replies
The phone number I have on there currently has been deactivated so I can't recieve the message for secondary verification preventing me from accessing the account
Solution
Your ticket will be declined if you are unable to accurately provide all the information that the in-game customer service have requested from you, or that it does not match with what they have. You will have to cross-check again, or else they will not be able to assist you any further.
Ive sent 3 claims in with information and double checked everything and made sure the infromation was correct
@.Ṇadïa.🌴
No matter how many claims how many countless times I check the info it gets denied I just want my account back I spent to much time for it to just go to waste
If your issue is not resolved after receiving a response, you may create a post through https://ptb.discord.com/channels/393088095840370689/1219166294105133086 with a description, your numeric user identification and a screenshot of the customer service conversation. Please note that you will need to submit the support requests through the official support subreddit for now.
Reddit
r/PUBGM_Support
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