R
Railway4mo ago
Kurdiez

How can I vertically scale the DB service?

We are reaching the given maximum 32 GB RAM due to the millions of records and indices in the tables. How can we vertically scale this up to like 128 GB?
11 Replies
Percy
Percy4mo ago
Project ID: 3747f720-8c9c-4d81-9b13-1e420ceabd6c
Kurdiez
KurdiezOP4mo ago
3747f720-8c9c-4d81-9b13-1e420ceabd6c
Brody
Brody4mo ago
is this causing a production outage?
Kurdiez
KurdiezOP4mo ago
No but it will be soon.
Brody
Brody4mo ago
!t
Duchess
Duchess4mo ago
New reply sent from Help Station thread:
This thread has been escalated to the Railway team.
You're seeing this because this thread has been automatically linked to the Help Station thread.
Kurdiez
KurdiezOP4mo ago
I'm sorry what is that?
Brody
Brody4mo ago
it escalates this thread to the team so they can speak to you about increasing the limits
Kurdiez
KurdiezOP4mo ago
ok thanks
Duchess
Duchess4mo ago
New reply sent from Help Station thread:
Hey there Jimin, Increased vertical limits are part of our https://docs.railway.app/reference/support#business-class-resource-limits offering, this is essentially a committed spend relationship between your team and Railway. The reason being is that when we raise limits beyond the standard resource, the Railway team prioritizes your workload and manually books the workload on our hardware.I have spun up a Slack channel for your team so we can discuss this further but if $1,000 a month is within your budget, I would more than happy to increase those limits while also giving you Support SLOs, paging + direct access to our engineering team, and a dedicated account manager.You can also book my or the team's time https://cal.com/angelo-railway/30min if you would want to jump on a call to make this happen. Thanks,Angelo
You're seeing this because this thread has been automatically linked to the Help Station thread.
angelo
angelo4mo ago
hey there @Kurdiez - I am the one who sent that message as well, here to answer any questions or on the Slack sent to your team
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