Popularity sending ban.
What is cause to get ban for 10 year. My friend mini account is unable to send pop to others.
Solution:Jump to solution
Please tell your friend that they could try contacting the in-game customer service so that the information can be checked by Tencent.
5 Replies
Did he get a pop up message when sending popularity? Or his account got suspended and unable to enter?
pop up message
Do you have the content of the pop up message? Or a screenshot?
![No description](https://cdn.answeroverflow.com/1265693379249963211/image.png)
Solution
Please tell your friend that they could try contacting the in-game customer service so that the information can be checked by Tencent.