V
VALORANT4mo ago
Zen._.

AS55577 High ping on Singapore servers and occasional rubber banding , packet loss

I have been getting 140 ping on Singapore servers and 20-24 ping on Mumbai servers, along with occasional rubber banding and packet loss . Ideal Ping that I used to get are Mumbai : 13-17ms (no packet loss) Singapore: 40-48ms ( no packet loss) ISP : ACT fibernet ASN : AS55577
26 Replies
Zen._.
Zen._.OP4mo ago
@Riot Lag Lassoer Could you please acknowledge this issue? Thank you
Riot Lag Lassoer
ACK Hi, there isnt much we can do here, if you are having packet loss you need to report this to your ISP. There is an average of 24ms but I can see there was plenty of packet loss around July 20th which seems be gone now
Zen._.
Zen._.OP4mo ago
Oh ok. What about the latencies to Singapore servers? Is that something normal, cause around 2 months ago I was getting a decent 48-50ms then all of a sudden it jumped to 300s and then dropped to 140s
Riot Lag Lassoer
Singapore servers are outside of your region so we cant really optimize for those. It will depend on your ISP to do their part and see what can they optimize on their end Otherwise imagine if we had to optimize every region for every country
Zen._.
Zen._.OP4mo ago
Cool , thanks for information
Riot Lag Lassoer
np!
Zen._.
Zen._.OP4mo ago
I totally understand
Zen._.
Zen._.OP4mo ago
@Riot Lag Lassoer @Jimz @Kenji-San For some reason I have been getting a ridiculously high ping on mumbai servers
No description
neon
neon4mo ago
same me and my friends play on mumbai we got 20ms but got 200ms in game and the enemies too
neon
neon4mo ago
No description
neon
neon4mo ago
@Zen._. same here
Zen._.
Zen._.OP4mo ago
It was fine this morning opened it this evening and I saw the ping never seen it this high do you belong in hyderabad and use ACT fibernet?
neon
neon4mo ago
nope currently in maharashtra friends from up facing the same problem
Zen._.
Zen._.OP4mo ago
oh
neon
neon4mo ago
are u having high pings in different games?
Zen._.
Zen._.OP4mo ago
I don't play other games apart from valorant on PC
neon
neon4mo ago
try restarting im getting 26 ms now after restarting
Zen._.
Zen._.OP4mo ago
did you try?
neon
neon4mo ago
yea im getting 26ms now
Zen._.
Zen._.OP4mo ago
lemme try
neon
neon4mo ago
whats ur rank btw
Zen._.
Zen._.OP4mo ago
yea back to 20 apparently the whole indian subcontinent had this high ping for a couple of minutes plat
Riot Lag Lassoer
is this still going on? I think its an India issue
Zen._.
Zen._.OP4mo ago
it's mostly fixed for everyone as of now
Kenji-San
Kenji-San4mo ago
yeah sounds like India internet got hit hard, there are other services(Uber, Udemy, etc.) that experienced outages, but it only lasted about 30minutes this is not related to Riot Games
Zen._.
Zen._.OP4mo ago
cool, thanks for the information @Riot Lag Lassoer Ok so the maintenance probably fixed all the servers (Singapore is on 48 and mumbai is on 70) except at the cost of mumbai servers which has risen by quite a bit (20 to 80) with packet loss and ping spikes. It was perfect with a stable 20 ping since yesterday . I assume the mumbai servers will be back on their original latencies once the maintenance is done nvm a router reboot brought back the ping to 19 but the singapore servers seem to be fixed
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