Payment issue with trial account
I created a railway account few hours back and I tried to deploy a NodeJS app but I got the error in the image
I adeed my payment card and the trial credits dissapeared and the error still exists.
Solution:Jump to solution
Checked with the team, here's what I think happened
Your upgrade to hobby plan failed so you got put on Trial plan, and on Trial plan your GitHub account is checked to prevent any malicious users, once you successfully upgrade to hobby you'll be able to use the platform without needing verification...
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Project ID:
380dbc52-1da9-49e0-96ff-da7227d979d6380dbc52-1da9-49e0-96ff-da7227d979d6
And now it's saying I have unpaid invoice of $5
That's really weird, I didn't think Railway was still verifying your account when upgrading to hobby π€
Solution
Checked with the team, here's what I think happened
Your upgrade to hobby plan failed so you got put on Trial plan, and on Trial plan your GitHub account is checked to prevent any malicious users, once you successfully upgrade to hobby you'll be able to use the platform without needing verification
Regarding the failed payment, I'd recommend you check with your bank and make sure they're not blocking the payment
Oh so what of the unpaid invoice?
^
The payment failed for whatever reason
I believe Nigerian banks block international payments, don't they?
I'm using an international card
Railway is prepaid yeah?
I need to pay to access services
Kinda, you pay 5 dollars for the plan and you also pay-as-you-go for usage above 5 dollars
So for example, if you have a website that costs 3 dollars a month in hosting then you only pay the base 5 dollars
Ok noted. Thank you for the clarification
No problem at all π
Hello, im having the same problem, and now all the free credits have been disappeared and now saying Trial maxed out.
please pay the unpaid invoice in your account with a card that will allow you to pay