Account was hacked
5247855066 (lopty)
The account was hacked while the phone was in the hands of a stranger. I installed all the bindings and untied mine, the phone was also stolen, but later found. I have all the old links l also have all the account data, videos of my from matches, and a tik tok account. Please help me recover my acc.
When a hack was detected, Hogged in using my Apple ID.
All login methods have been disabled and I can't log in. I didn't give my account to anyone. The reason for the hack was phone theft. I have all my old login information.
account was hacked 02/08/2024 - old login methods:
Phone number - +79247044453
Apple ID - Shurik.maxim@gmail.com
-No one had access to my accounts.
-No one owned the account except me.Please, dears, help me
![No description](https://cdn.answeroverflow.com/1264945419373379725/IMG_5278.png)
![No description](https://cdn.answeroverflow.com/1264945419734093904/IMG_5279.png)
Solution:Jump to solution
Please contact the customer service for further assistance with lost or stolen accounts.
You may submit an account recovery request through in-game at the login page of the game by selecting Help > Login Issue > Account Recovery > Submit Claim.
If your issue is not resolved after receiving a response, you may create a post through https://ptb.discord.com/channels/393088095840370689/1219166294105133086 with a description, your numeric user identification and a screenshot of the customer service conversation. Please note that you will need to submit the support requests through the official support subreddit for now....
Reddit
r/PUBGM_Support
PUBG MOBILE's official subreddit to help the community maintain a better account environment, fully supported by the Tencent operations team!
1 Reply
Solution
Please contact the customer service for further assistance with lost or stolen accounts.
You may submit an account recovery request through in-game at the login page of the game by selecting Help > Login Issue > Account Recovery > Submit Claim.
If your issue is not resolved after receiving a response, you may create a post through https://ptb.discord.com/channels/393088095840370689/1219166294105133086 with a description, your numeric user identification and a screenshot of the customer service conversation. Please note that you will need to submit the support requests through the official support subreddit for now.
Reddit
r/PUBGM_Support
PUBG MOBILE's official subreddit to help the community maintain a better account environment, fully supported by the Tencent operations team!