Plex ping is not showing it online but the plex intergration works

What am I doing wrong here?
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5 Replies
Cakey Bot
Cakey Bot6mo ago
Thank you for submitting a support request. Depending on the volume of requests, our team should get in contact with you shortly.
⚠️ Please include the following details in your post or we may reject your request without further comment: - Log (See https://homarr.dev/docs/community/faq#how-do-i-open-the-console--log) - Operating system (Unraid, TrueNAS, Ubuntu, ...) - Exact Homarr version (eg. 0.15.0, not latest) - Configuration (eg. docker-compose, screenshot or similar. Use ``your-text`` to format) - Other relevant information (eg. your devices, your browser, ...)
❓ Frequently Asked Questions | Homarr documentation
Can I install Homarr on a Raspberry Pi?
Manicraft1001
Manicraft10016mo ago
!qa required_data
Cakey Bot
Cakey Bot6mo ago
Thank you for your question. Our support team has noted that your request does not meet the minimum required data so we are unable to answer your question. Please provide: - your Homarr logs - your setup configuration (eg. docker compose, docker run, helm chart, screenshot, ...) - A detailed description of your problem or question with additional images where necessary - Your operating system - Version of Homarr (do not say latest! say 0.15.2, ...) Failure to comply with this will result in a permanent closure of your support request.
akro
akro6mo ago
The plex page returns a 401 code when pinged. Meaning the server is online but homarr doesn't pass credentials to authorize it. Just add 401 to the accepted status codes on the network tab.
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Serenaphic
Serenaphic6mo ago
^ this Adding "/web/index.html#!" to the URL has also helped with this issue in the past but it may cause connection issues for the widget itself
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