I have negative railway credits on the templates earning page?
For some reason its saying I have negative railway credits when i go to the Earnings page. I don't understand how this can happen. I have 1 template that has 11 people using it and i unpublished it a while back. Could this be the cause?
19 Replies
Project ID:
N/AN/A
!t
New reply sent from Help Station thread:
This thread has been escalated to the Railway team.You're seeing this because this thread has been automatically linked to the Help Station thread.
woah woah woah
if this ends up being a bug
it would be great to have it treated as a bug bounty for $0.22 credits (the missing amount). Im a student fullstack dev and it would look good on portfolio ig
and it would be cool
if not possible thats also fine
We'll see what the team says :SmileFluent:
You can expect a response around next week since the team doesn't work on weekends
okay they deserve the week off
every time ive had contact with the team its been such a good experience
what template?
New reply sent from Help Station thread:
Hi @nate, this happened because you had an invoice where the total was too small for Railway to feasibly charge it due to credit card processing fees (yup, the amount was $0.22). The amount was therefore applied as a negative credit balance on your account and this will have showed up on your invoice as "Applied balance".You're seeing this because this thread has been automatically linked to the Help Station thread.
Oooh that makes sense..
I feel like it should show that somewhere else other than just the earnings page. But thank you for explaining!
also its showing $NaN here. (Brody you're cooked)
so what template did you unpublish?
the uptime kuma one
that you told me to unpublish
ah haha
This may need to be fixed though. Not urgent.
it is, check again
and brody i have another weird quirky issue but im gonna make a new thread
ooh it does seem to be fixed doesnt it
indeed, enjoy the credits