I have been banned for 1 year for owing uc.

My account name is DaddyJohnny6. I have previously contacted pubg mobile support several times via email but the issue wasn’t resolved. I have bank statements regarding all my purchases and I can provide screenshots of all transactions. I have car masterpieces as well as maxed level x suit. Been playing this game since season 4 and really wish to have this problem resolved. 🙏
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Solution:
You will have to purchase 161,981 UC if you want to lift the ban earlier. - PUBG MOBILE Operations Team...
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11 Replies
Hamza
Hamza4mo ago
@PUBG MOBILE :ChickenBan: \
Piston
Piston4mo ago
You can use the File Claim option when logging into the game if you would like to appeal your suspension.
DaddyJohnny
DaddyJohnnyOP4mo ago
I have and it shows that I have zero penalty on the account and shows a blank page @Piston
Piston
Piston4mo ago
Please read this notice. As a penalty, your account was suspended for 365 days. Please wait until the suspension period ends.
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DaddyJohnny
DaddyJohnnyOP4mo ago
Right that’s the thing I didn’t owe any uc it is a mistake is there anything you guys can do to lift the ban? @Piston
Piston
Piston4mo ago
The system has detected that you made a refund or purchased UC through illegal means. The amount that was refunded or purchased illegally were deducted, therefore you owe the UC. Please wait until your suspension expires.
DaddyJohnny
DaddyJohnnyOP4mo ago
I didn’t purchase any uc through illegal means. I have purchased over 5,000 USD worth of UC. Is there a way for you guys to show me which transaction was voided? I am more than happy to purchase what I owe if that’s the case. Thank you. @Piston
Piston
Piston4mo ago
What is your numeric user identification?
DaddyJohnny
DaddyJohnnyOP4mo ago
5280362137
Solution
Error
Error4mo ago
You will have to purchase 161,981 UC if you want to lift the ban earlier. - PUBG MOBILE Operations Team
DaddyJohnny
DaddyJohnnyOP4mo ago
Ok how will I purchase if I am banned? Please lmk @Piston
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