R
Railway5mo ago
Jack

UI errors & volume stuck migrating to current region

Connecting a volume to a project with a different region started a migrating loop and bricked access to my volume
21 Replies
Percy
Percy5mo ago
Project ID: N/A
Jack
JackOP5mo ago
No description
No description
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Jack
JackOP5mo ago
1270daf7-1f84-4e39-8444-3db245126f9c i would say this is a pretty severe issue, now that i cant access my volume and have production downtime
Jack
JackOP5mo ago
No description
Brody
Brody5mo ago
!t
Duchess
Duchess5mo ago
New reply sent from Help Station thread:
This thread has been escalated to the Railway team.
You're seeing this because this thread has been automatically linked to the Help Station thread.
Brody
Brody5mo ago
@Angelo - volume migration stuck
angelo
angelo5mo ago
tagging team
Duchess
Duchess5mo ago
New reply sent from Help Station thread:
Got an answer from the team, we checked the workflow and it's not stuck, however it is indeed taking a while, monitoring it.
You're seeing this because this thread has been automatically linked to the Help Station thread. New reply sent from Help Station thread:
Jack, do you see that your volumes are migrated now? You should see it completed.
You're seeing this because this thread has been automatically linked to the Help Station thread.
Jack
JackOP5mo ago
Appears to still be migrating
angelo
angelo5mo ago
cc @Jack for ack
Jack
JackOP5mo ago
No description
Jack
JackOP5mo ago
Reloaded a few more times and same message in every spot
angelo
angelo5mo ago
Gotcha, where are you migrating to, the region?
Jack
JackOP5mo ago
east
angelo
angelo5mo ago
from
Jack
JackOP5mo ago
volume was already on East but attached it to a west service
angelo
angelo5mo ago
Wdym Oh
Jack
JackOP5mo ago
production env running on East, filebrowser template deployed on west so I could move the files to s3
angelo
angelo5mo ago
Gotcha, from our POV the migration is done, but the UI is showing it's not, trying to fix
Jack
JackOP5mo ago
sounds good, thank you!
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