Not all users receiving experience

Hello šŸ™‚ So, I recently put this bot onto a server. If I take a look at the leaderboard, there are only 17 users that have so far written messages. But I am 100% sure, that more than just 17 users have written messages. The bot somehow doesnt keep up, it hasnt really updated in the last hour at all tbh. It just looks like it doesnt change to the level it should have changed.
Solution:
but judging from your blacklisted channels, it'd seem like you wanted to use whitelist instead?
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16 Replies
EasyThreads
EasyThreadsā€¢2mo ago
:NighthawkInteractionError: BEFORE YOU ASK FOR SUPPORT :NighthawkInteractionError: 1ļøāƒ£ ā€¢ Use the panel in ā #šŸ†˜-help-me to check if your problem is a common issue! Use the buttons to select your problem and the bot will automatically respond with a message only you can see! 2ļøāƒ£ ā€¢ Check the documentation at https://docs.lurkr.gg/ and either use the guides found at the top of the navigation panel, or use the search tool to look for a specific thing you need to do! 3ļøāƒ£ ā€¢ Use the commands /config check and /config troubleshoot to get a better idea what issue you're having! ā“ ā€¢ Still stuck? Ask your question in as much detail as possible to help other people understand what your problem is and help you fix it quickly! ā—ā€¢ This server uses Answer Overflow to index content on the web. By posting in this channel your messages will be indexed on the web to help others find answers. šŸ”— ā€¢ https://www.answeroverflow.com/c/705009450855039039
HeroicBastard/Snorlax
Okay. So I recently put this bot on a server with multiple thousands of users. Day has been somewhat active so far and like 50 users should have started collecting XP. but for some reason, the leaderboard only shows 17 and hasnt changed that in the last hour or so. I am very confused as to why that is
Almeida
Almeidaā€¢2mo ago
run /config troubleshoot
HeroicBastard/Snorlax
I did, this was the result:
No description
Almeida
Almeidaā€¢2mo ago
whats your server id seems like you're using leveling channels on blacklist mode
Solution
Almeida
Almeidaā€¢2mo ago
but judging from your blacklisted channels, it'd seem like you wanted to use whitelist instead?
HeroicBastard/Snorlax
indeed
Almeida
Almeidaā€¢2mo ago
this means that users will not be able to gain xp on the channels on the list. in other words, they'll only be able to gain xp in channels not in that list
HeroicBastard/Snorlax
stupid mistake I think ma bad, sorry for the wasted time
Almeida
Almeidaā€¢2mo ago
all good. if you have issues feel free to make a post
HeroicBastard/Snorlax
will do. thanks a lot. much appreciated :o7:
HeroicBastard/Snorlax
heyyah. sorry to come here again but the fix doesnt seem to work. It has stuck again, this time at 21 users. The thingy shouldve worked this time but doesnt :pepecig:
No description
Almeida
Almeidaā€¢2mo ago
i'd need more information this time. for example, which user didn't get xp when you expected them to? in which channel was the message sent? also make sure lurkr has permissions on the channels you expect xp to be gained you can use /config debug option:Leveling Channels for that last one, but it hits the character limit really easily if you have a lot of channels
HeroicBastard/Snorlax
I dont know what happened, but since sending this message, about 20 people have received XP, which is round about what was expected. So it seems to be working now. It just had an immense delay which made it weird I think. I dont know tbh. but for now it seems to work
Lurkr
Lurkrā€¢2mo ago
<:icon_levelup:1086286977118261318> Level Up! <:icon_levelup:1086286977118261318>
<@719593771280367698> has reached level 3! They now have 311 XP!
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