CF Apps still appear after removal

I’ve recently uninstalled the “cookieless” app from my domain “cpatake.boo”, as Cloudflare has deprecated Cloudflare Apps. I am currently in the progress of migrating to Cloudflare’s Zaraz to manage analytics and consent, however the uninstalled application still appears to users that are new or which haven’t given consent via “cookieless”. This is annoying and now my website has two alerts for consent, which might conflict with each other. Is there any way to forcefully disable it? As far as I am aware, there's not much that I can do.
17 Replies
Erisa
Erisa5mo ago
What shows when you visit the Apps menu on the domain? https://dash.cloudflare.com/?to=/:account/:zone/apps
Erisa
Erisa5mo ago
If nothing, can you try creating a Page Rule and/or Configuration Rule (I'd suggest trying both) to disable Apps? For Page Rule:
No description
Erisa
Erisa5mo ago
for Configuration Rule:
No description
chris ruby jane
chris ruby janeOP5mo ago
This is currently everything that shows on the Apps menu. I didn't think of configuration rules, thank you, however, the one app still installed I believe I'll need to use in the next ~1/2 weeks. So disabling all the apps isn't quite an option.
No description
Erisa
Erisa5mo ago
Right okay I would suggest moving off that one as soon as possible though because they're deprecated and you will lose it at some point Looks like the date was revised to August 31st so I suppose there is still time The issue with the app remaining after uninstall is one that was known before they were deprecated, I think that it requires the Apps team to manually remove the stray entry
chris ruby jane
chris ruby janeOP5mo ago
Yes I know that and I've been trying to look for external alternatives so I'm working on that. I'm guessing I just need to wait for it to be done?
Erisa
Erisa5mo ago
If you have a paid plan you can create a Support ticket and ask that it be corrected, if you can't make a ticket then I can escalate it for you
chris ruby jane
chris ruby janeOP5mo ago
I'm currently on the free plan, so if you could escalate this I would be grateful.
Erisa
Erisa5mo ago
Sure no problem
chris ruby jane
chris ruby janeOP5mo ago
Thank you so much!
Erisa
Erisa5mo ago
I escalated this thread, someone from Support will check when they're available and follow up
chris ruby jane
chris ruby janeOP5mo ago
I appreciate it, thank you.
Vero
Vero5mo ago
Hi. The team is looking into your issue, will get back to you when I get an update
chris ruby jane
chris ruby janeOP5mo ago
Hi, thank you.
Vero
Vero5mo ago
This should be fixed by EOD today @chris ruby jane This should now be resolved. Let us know if you still find any issues
chris ruby jane
chris ruby janeOP5mo ago
Looks like it’s fixed, thank you so much!
Vero
Vero5mo ago
Awesome!
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