pubg mobile responding service is not good ???

Why pubg mobile responding service is not good i have reported a bug but after waiting almost 1-2 weeks still no response from tencent and I also tag tencent Every time so why does it take so much time for response at least give me some clarity about this. .
Solution:
Hello, Our operations manager, Error, deals with a large number of bug and cheater reports, among other things as well. We assure you that your bug report(s) will be reviewed and responded to. We kindly ask for your patience and understanding in this regard. Thank you....
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5 Replies
Aurora ♡
Aurora ♡6mo ago
Don't know, even the recovery method is pretty lousy It's really bad, it literally seems like those who respond are bots I even have a case of a lost account I have all the evidence and everything but always tell me that it cannot be processe I was even able to recover the twitter but the guy already activated the secondary verification, I already sent a claim and it was rejected :SilvervaleFacepalms: The service is really bad
Juice4Life
Juice4Life6mo ago
So is practically hopeless 😟 we'll never get a good developer team to make the game good 😭
Aurora ♡
Aurora ♡6mo ago
Literally Literally, even Twitter has already learned that I am the owner of the account and the Tencent team showed it all the evidence and tells me that I am not the owner.
Solution
Piston
Piston6mo ago
Hello, Our operations manager, Error, deals with a large number of bug and cheater reports, among other things as well. We assure you that your bug report(s) will be reviewed and responded to. We kindly ask for your patience and understanding in this regard. Thank you.
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