N
Novu5mo ago
Pooja

Subject: Need Help with MongoDB Connection Error in NestJS

api | [Nest] 452 - 07/03/2024, 1:57:03 PM ERROR [ExceptionHandler] querySrv ESERVFAIL _mongodb._tcp.cluster0.8vyb3rm.mongodb.net api | Error: querySrv ESERVFAIL _mongodb._tcp.cluster0.8vyb3rm.mongodb.net api | at QueryReqWrap.onresolve [as oncomplete] (node:internal/dns/promises:275:17) Unable to connect to mongodb in novu .env file. How to resolve this issue ?
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9 Replies
Ask Inkeep
Ask Inkeep5mo ago
Hi @Pooja, I'm an AI assistant for Novu. While a team member reviews this question, I'll see if I can find relevant sources for your question. ----------------------------- While I generate an answer, here are some sources that might be helpful: * Introduction to Novu * Run Novu in local machine * Introduction * MacOS/Linux -----------------------------
Ask Inkeep
Ask Inkeep5mo ago
Answer I apologize, but I couldn't find a direct answer to your specific MongoDB connection error in the provided information sources. However, I can provide some general guidance based on the available documentation: 1. Environment Variables: Make sure your MongoDB connection string is correctly set in the .env file. The correct format should be specified in the Novu documentation (1) . 2. MongoDB URL: Check if your MONGO_URL environment variable is correctly formatted. It should look something like this: mongodb://localhost/novu-db . 3. MongoDB Installation: Ensure that MongoDB is properly installed and running on your system. The Novu documentation provides instructions for setting up MongoDB (2) . 4. Connection Issues: If you're using a remote MongoDB instance (like MongoDB Atlas), make sure your network settings allow the connection and that the connection string is correct (3) . 5. Docker Setup: If you're using Docker, ensure that the MongoDB service is properly configured in your docker-compose file (1) . If these suggestions don't resolve your issue, it might be helpful to review the full MongoDB connection configuration in your Novu setup. Since I couldn't provide a direct solution to your specific error, I suggest you click on the "Ask for help" button to tag a team member who can review your question in more detail.
Ask Inkeep
Ask Inkeep5mo ago
Feel free to tag @Ask Inkeep with additional questions.
Pooja
PoojaOP5mo ago
for self hosting
Ask Inkeep
Ask Inkeep5mo ago
Got it. Tagging @Support for additional help.
Pooja
PoojaOP5mo ago
can you provide env file for that
Pooja
PoojaOP5mo ago
Secrets YOU MUST CHANGE THESE BEFORE GOING INTO PRODUCTION used as a secret to verify the JWT token signature JWT_SECRET=aa5d69e46da930112b31f186b3dab3760b752219fa14ef4c55497f9bfefe5c52 used to encrypt/decrypt the provider credentials STORE_ENCRYPTION_KEY=q0uDWbSIgiGCPP0PJcYPNW9Lh1U9X3Q5 Host HOST_NAME=http://localhost General available values 'dev', 'test', 'production', 'ci', 'local' NODE_ENV=production MONGO_MAX_POOL_SIZE=200 MONGO_MIN_POOL_SIZE=100 MONGO USER #MONGO_INITDB_ROOT_USERNAME=root MONGO PASSWORD #MONGO_INITDB_ROOT_PASSWORD=secret MONGO_URL=mongodb+srv://charlie:[email protected]/charlie_stag?retryWrites=true&w=majority REDIS_HOST=redis DOCKER_REDIS_SERVICE_PORT=6379 REDIS_PASSWORD= REDIS_CACHE_SERVICE_HOST= AWS S3_LOCAL_STACK=$HOST_NAME:4566 S3_BUCKET_NAME=novu-local S3_REGION=us-east-1 AWS_ACCESS_KEY_ID=test AWS_SECRET_ACCESS_KEY=test Ports API_PORT=1600 REDIS_PORT=6379 REDIS_CACHE_SERVICE_PORT=6379 WS_PORT=3002 Root URL REACT_APP_WS_URL=$HOST_NAME:3002 Uncomment this one when deploying Novu in the local environment as Web app local Dockerfile will have to load this to be used. Deployment version doesn't need as we inject it with API_ROOT_URL value. REACT_APP_API_URL=https://charlie-novu-api.cmdev.cc API_ROOT_URL=https://charlie-novu-api.cmdev.cc DISABLE_USER_REGISTRATION=false FRONT_BASE_URL=https://charlie-novu.cmdev.cc WIDGET_EMBED_PATH=$HOST_NAME:4701/embed.umd.min.js WIDGET_URL=$HOST_NAME:4500 Context Paths Only needed for setups with reverse-proxies GLOBAL_CONTEXT_PATH= WEB_CONTEXT_PATH= API_CONTEXT_PATH= WS_CONTEXT_PATH= WIDGET_CONTEXT_PATH= Analytics SENTRY_DSN= change these values NEW_RELIC_APP_NAME= NEW_RELIC_LICENSE_KEY= IS_MULTI_TENANCY_ENABLED=false modify this env file and please send
Novu Manage Platform
Novu Manage Platform
Pooja
PoojaOP5mo ago
replyyy?????
Pawan Jain
Pawan Jain5mo ago
@Pooja Please continue this issue in #⚓│community-self-host channel post https://discord.com/channels/895029566685462578/1258295712098156594 Please read support guidelines
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