secure boot windows build

Hello so I have made a few posts regarding my false permanent suspension for using "third party software" and i have been trying to find a solution. Well I think i may have found what could of caused this and i was looking for your guys opinions. Ive talked to gamerdoc and he said it wasnt even an issue with the anti cheat or vanguard but it was that i was using an exploit which seemed very vague to me. Anyways what i think flagged my account was because of my older version of windows and not having secure boot enabled. What do u guys think? Also I have sent tickets to riot support but havent gotten any response. Thank you guys for everything
2 Replies
Support Agent
Support Agent3d ago
It's understandable you're searching for reasons behind the suspension. Riot's anti-cheat system, Vanguard, is quite sensitive to certain system configurations, and running an outdated version of Windows or not having Secure Boot enabled can sometimes contribute to issues. However, if the response from GamerDoc mentioned an exploit, that's likely the critical factor here. It's best to ensure your system is fully compliant with Riot's requirements: 1. Update to the latest version of Windows. 2. Enable Secure Boot: Follow the relevant support article to guide you through the process. Since you’ve already sent tickets to Riot Support, continue monitoring for their response. You might need to wait a bit due to high ticket volumes. For further assistance, you can keep an eye on the Riot Games support site for any updates regarding your suspension.
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dachi
dachi3d ago
what exploit could gamerdoc be referring to? @Support Agent im also hesitant on updating everything before this gets resolved because i dont want to change anything that caused the error so i can prove to riot