no internet

my internet is working fine on my pc but whenever i open MechaKeys its says no internet connection can anyone help me fix it
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7 Replies
iandroidgamingalt
iandroidgamingaltOP6mo ago
?
Unknown User
Unknown User6mo ago
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iandroidgamingalt
iandroidgamingaltOP6mo ago
done still same issue
halu
halu6mo ago
hmm not sure. does this happen when the app is open or after returning to your computer? do any api’s work? can you claim achievements and sync or do you always get this message? ( if there’s abnormal behavior, its usually due to antivirus/firewall blocking requests or a misconfigured DNS server, or you live in Turkey… )
iandroidgamingalt
iandroidgamingaltOP6mo ago
hmm not sure. does this happen when the app is open or after returning to your computer? sometimes i get this error immediately after i open the app and sometimes after opening the app from background after a while do any api’s work? can you claim achievements and sync or do you always get this message? i can claim achievements and sync data ( if there’s abnormal behavior, its usually due to antivirus/firewall blocking requests or a misconfigured DNS server, or you live in Turkey… ) i dont live in Turkey
halu
halu6mo ago
thats really weird… i believe people have complained about similar issues in the subway or when closing and returning to their laptops, which makes sense as both instances involve connection interruptions your situation seems a bit more or peculiar and haven’t heard of any similar complaints so far… so unfortunately im not so sure how to help if your able to sync, claim, and download soundpacks, you should prob be able just ignore the errors as you have most of the functionality
iandroidgamingalt
iandroidgamingaltOP6mo ago
i would love to ignore the issue but when the issue occurs i am unable to access the store and cant buy anything because the store doesn't load that's the issue otherwise i wouldnt have complained in the first place @halu mentioning you incase you missed my last chat
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