mongodb container keeps crashing today, no load on the server (no access at all...)
project id: 3c844d3f-4881-4397-a46c-69c77b48fcc0
Solution:Jump to solution
You're on the trial plan and are limited to 500GB Volumes, MongoDB can not happily run with only 500MB, you will need to upgrade to the Hobby plan for access to 5GB volumes, after the upgrade go into the volume's settings to grow it to 5GB.
39 Replies
Project ID:
3c844d3f-4881-4397-a46c-69c77b48fcc0Solution
You're on the trial plan and are limited to 500GB Volumes, MongoDB can not happily run with only 500MB, you will need to upgrade to the Hobby plan for access to 5GB volumes, after the upgrade go into the volume's settings to grow it to 5GB.
ok, it was working fine for 10 days or so
yep, you ran out of storage
well, there were 2 records in one collection (really small ones, a few text/int fields) and another 40 records with mostly text. the server was not accessed for a few days so it's a bit weird that it started crashing. i deleted now all the 40 short text records and the server keeps crashing - are we sure this is the problem? there were no issues until yesterday, it never crashed. now it's empty and keeps crashing.
how can i be certain that your infra is reliable when i go to prod?...
I am absolutely certain, this happens all the time for trial users, 500MB is not enough to run MongoDB happily, nothing to do with the Railway platform itself
and i would just like to clarify something since you said "your infra"..
I don't work for railway
well, just upgraded to hobby plan. keeps crashing. why is that?
have you grown the volume?
not sure how
i tried redploying now
it gives some error messages but not crashing now. but it seems it cannot create DB connection
i can't find nowhere where to increase volume size
as previously mentioned, go into the volumes settings and grow it to 5gb
and no db connection
where is volume settings
click on the volume
where is the volume
no volume in settings
the volume is attached to the service
click on the volume, it is on the project canvas
ok, found it
I didn't know it needed finding :kekw:
well, someone should do UX here
i think it's working, thanks
btw, the other service cannot connect to the DB now, anything that needs to be "rewired" somehow?
please provide specific errors
2024-07-04 19:12:16,499 (async_telebot.py:565 MainThread) ERROR - TeleBot: "mongodb.railway.internal:27017: [Errno -2] Name or service not known (configured timeouts: socketTimeoutMS: 20000.0ms, connectTimeoutMS: 20000.0ms), Timeout: 30s, Topology Description: <TopologyDescription id: 6686f3e3f69735632f71e88b, topology_type: Unknown, servers: [<ServerDescription ('mongodb.railway.internal', 27017) server_type: Unknown, rtt: None, error=AutoReconnect('mongodb.railway.internal:27017: [Errno -2] Name or service not known (configured timeouts: socketTimeoutMS: 20000.0ms, connectTimeoutMS: 20000.0ms)')>]>"
are the two services in the same project
i am trying to redploy
yes, same project
it was working before mongodb started crashing
do you have the V2 runtime enabled
it was on legacy - was it changed somehow or it was in legacy when i started the project?
it was legacy when you started the project, switch to v2
ok, but i think i still have the same error
have you switched to the v2 runtime
yep
both are V2
deploy logs please - https://bookmarklets.up.railway.app/log-downloader/
Starting Container
Started server process [2]
Waiting for application startup.
Application startup complete.
Uvicorn running on http://0.0.0.0:8001 (Press CTRL+C to quit)
2024-07-04 19:20:53,215 (async_telebot.py:565 MainThread) ERROR - TeleBot: "mongodb.railway.internal:27017: timed out (configured timeouts: socketTimeoutMS: 20000.0ms, connectTimeoutMS: 20000.0ms), Timeout: 30s, Topology Description: <TopologyDescription id: 6686f5de8bd11919f9ad8c52, topology_type: Unknown, servers: [<ServerDescription ('mongodb.railway.internal', 27017) server_type: Unknown, rtt: None, error=NetworkTimeout('mongodb.railway.internal:27017: timed out (configured timeouts: socketTimeoutMS: 20000.0ms, connectTimeoutMS: 20000.0ms)')>]>"
this is the app
use the bookmarklet please
well, the tool is not "brave" browser friendly
logs of the app please
can you connect to the database locally
yep
any idea?
something is messed up in internal networking?
there?
Should i create a ticket somewhere else?
hobby users are only eligible for support from the community, so please be patient