Squad Server ports open but not being accepted.

Hello, We recently moved our server to a new box and when we try and add the new server on battlemetrics, we get the error shown in the screenshot. We have triple checked our ports and they are open and should work just fine. Anything we missed or?
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6 Replies
PolyAnthi
PolyAnthi5mo ago
means its getting blocked by firewall, whether its by some filter or just an IP block etc
Chris
ChrisOP5mo ago
Hmm aight, I'll get my people to double check the firewall etc..
Hordicus
Hordicus5mo ago
Firewall may not help you on this one. Squad no longer supports direct queries so it has to appear on the master server list. You'd be better off trying to add the server via the search method which would bypass the query requirement.
PolyAnthi
PolyAnthi5mo ago
so is there even a point opening query ports? or just leave it all to the master server query and only have game open
Hordicus
Hordicus5mo ago
Leave it to the master server list and go from there Are you able to find your server in the list?
PolyAnthi
PolyAnthi5mo ago
i aint even got a server yet was just wondering in all fairness
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