@austrianxpainter_ My UC was taken by pubg
my UC was gone and when I submitted a report in game I was told you Never shipped And of course I have all the evidence Which explains that I charged my account. The only problem is that a lot of time has passed, more than a year, because of my anger at that moment and the response that I received during a difficult period in my life. After that, I completely deleted the game , but as time passed, I was told that I might have Small chance to recover UC that was taken
Solution:Jump to solution
Please contact the in-game customer service for further assistance in this regard. And if your issue is not resolved after receiving a response from them, you may submit a post in the official support subreddit.
6 Replies
Solution
Please contact the in-game customer service for further assistance in this regard. And if your issue is not resolved after receiving a response from them, you may submit a post in the official support subreddit.
I can't find customer service
Go to Settings > at the bottom right corner click on Customer Service > then click Contact Customer Service at the bottom left corner.
Oh, inside the game, I did that. They told me that I never shipped, even though I sent pictures and videos. They denied my payment. They told me after that, go to Discord. You can talk to the developers directly.
Please reach out to the customer service regarding this. We do not have developers here.
I contacted them and to no avail. My money is gone. Also, I recently communicated with some players who charge a lot of money. They said that when our money is gone, it will not come back despite our loyalty to a company. So I will consider the issue over. Thank you.