Email verify problem
I want to verify Email but when i try to send the code to Email there is no code
So how can i fix it ?
I have the email and it working well send emails and recieve emails
And even i checked the spam but there was not any verification code
So please tell me what should i do ?
Solution:Jump to solution
Please make sure that you have entered the correct e-mail address that you have linked to your PUBG MOBILE account, @Hawa. Please try to check different sections and folders and junk in your e-mail for the verification code. Please also make sure that the following <[email protected]> is whitelisted in your e-mail. If the issue still persists, please try to change your password and see if it helps.
If your issue remains unresolved after following the above steps, please contact the customer service through in-game or through this e-mail: [email protected].
If your issue is not resolved after receiving a response from the customer service, you may create a post with a description, your numeric user identification and a screenshot of the customer service conversation through https://ptb.discord.com/channels/393088095840370689/1219166294105133086. Please note that you will need to submit the support requests through the official support subreddit for now....
Discord
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Reddit
r/PUBGM_Support
PUBG MOBILE's official subreddit to help the community maintain a better account environment, fully supported by the Tencent operations team!
5 Replies
Solution
Please make sure that you have entered the correct e-mail address that you have linked to your PUBG MOBILE account, @Hawa. Please try to check different sections and folders and junk in your e-mail for the verification code. Please also make sure that the following <[email protected]> is whitelisted in your e-mail. If the issue still persists, please try to change your password and see if it helps.
If your issue remains unresolved after following the above steps, please contact the customer service through in-game or through this e-mail: [email protected].
If your issue is not resolved after receiving a response from the customer service, you may create a post with a description, your numeric user identification and a screenshot of the customer service conversation through https://ptb.discord.com/channels/393088095840370689/1219166294105133086. Please note that you will need to submit the support requests through the official support subreddit for now.
Discord
Discord - Group Chat That’s All Fun & Games
Discord is great for playing games and chilling with friends, or even building a worldwide community. Customize your own space to talk, play, and hang out.
Reddit
r/PUBGM_Support
PUBG MOBILE's official subreddit to help the community maintain a better account environment, fully supported by the Tencent operations team!
How can i know of it is whitelisted or not ?
If not how can i make it whitelist in Iphone 13 pro max
1. Open your Mail app and go to the Mailboxes screen.
2. Scroll down to the folders area and select the Junk folder.
3. Find the email from us and slide it left to see options.
4. Tap the More button.
5. Tap the Mark button and then Mark as Not Junk button.
But the problem is there is not any email from you in junk folder or any other folders
In this case, please follow the above instructions, @Hawa.