critical error and process termination issue

This appeared when i tried to launch valorant, i've been playing for a while now and this is the first time this happen to me, could anyone help me and assist me through this issue (btw i'm french, i don't speak english, a friend of mine made this text for me)

Kkurodispo This appeared when i tried to launch valorant, i've been playing for a while now...

Support Agent•6/26/24, 4:37 PM

It looks like VALORANT is crashing on your system. Here are some steps you can follow to try and resolve the issue:

**Restart VALORANT and Riot Client**: Often, a simple restart can resolve many crashes.
Update Drivers: Ensure your graphics and other drivers are up to date. Visit your GPU manufacturer's website and download the latest drivers.
Reinstall VALORANT and Vanguard: Uninstall VALORANT and Riot Vanguard, then reinstall both. Sometimes, files can become corrupted and a fresh install is required.
Check for System Updates: Make sure your operating system is fully updated by checking for Windows updates.
Run as Administrator: Try running VALORANT as an administrator. Right-click on the VALORANT icon and select "Run as administrator".
Check Antivirus/Firewall: Ensure that your antivirus or firewall is not blocking VALORANT. You may need to whitelist VALORANT in your antivirus software.

If these steps do not resolve the issue, you can share the crash dump file with Riot Games' support. They can analyze it to provide more specific guidance: Riot Games Support

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S1mple•6/27/24, 9:53 AM

how to whitelist valorant

S1mple•6/27/24, 9:54 AM

@Support Agent