Old PUBG facebook account

I created a PUBG facebook account in 2019 and bought some cosmetics while I was still playing. I stopped playing around 2021 and now in 2024 I logged in with EXACT SAME FACEBOOK LOGIN and when I entered the account it was brand new… HELP!!!
Solution:
Hello, @Sensei. Please contact the customer service for further assistance with lost or stolen accounts. You may submit an account recovery request through in-game at the login page of the game by selecting Help > Login Issue > Account Recovery > Submit Claim. If your issue is not resolved after receiving a response, you may create a post through https://ptb.discord.com/channels/393088095840370689/1219166294105133086 with a description, your numeric user identification and a screenshot of the customer service conversation. Please note that you will need to submit the support requests through the official support subreddit for now....
Reddit
r/PUBGM_Support
PUBG MOBILE's official subreddit to help the community maintain a better account environment, fully supported by the Tencent operations team!
Jump to solution
9 Replies
senseiu
senseiu5mo ago
ur account prob got unlinked by a hacker
Solution
.Ṇadïa.🌴
.Ṇadïa.🌴5mo ago
Hello, @Sensei. Please contact the customer service for further assistance with lost or stolen accounts. You may submit an account recovery request through in-game at the login page of the game by selecting Help > Login Issue > Account Recovery > Submit Claim. If your issue is not resolved after receiving a response, you may create a post through https://ptb.discord.com/channels/393088095840370689/1219166294105133086 with a description, your numeric user identification and a screenshot of the customer service conversation. Please note that you will need to submit the support requests through the official support subreddit for now.
Reddit
r/PUBGM_Support
PUBG MOBILE's official subreddit to help the community maintain a better account environment, fully supported by the Tencent operations team!
Sensei
SenseiOP5mo ago
What am i even supposed to click Theres too many options that dont solve anything can you please suggest what to do when you read this @.Nadïa.🌴
.Ṇadïa.🌴
.Ṇadïa.🌴5mo ago
Have you contacted the in-game customer service?
Sensei
SenseiOP5mo ago
Not yet
.Ṇadïa.🌴
.Ṇadïa.🌴5mo ago
Then please do contact them.
Sensei
SenseiOP5mo ago
Like this?
No description
Sensei
SenseiOP5mo ago
I have no clue what other thing to do @.Nadïa.🌴
.Ṇadïa.🌴
.Ṇadïa.🌴5mo ago
Please wait patiently for their response, and if your issue is not resolved after receiving a response, you may submit the support request through the official support subreddit.
Want results from more Discord servers?
Add your server