"Online" means actively using the app?
Hi, everyone! Does anyone know if being "online" means actively using the app? if I were to set up a push for someone who's not been online for 3 days, means they have not use my app for 3 days?
11 Replies
@Yola
I see you have created a support post for similar request
https://discord.com/channels/895029566685462578/1255148459422384129
Here online refers to our in-app notification center. If you are using our in-app notification center and user opens website then notification center will also load, it will make user online
Are you using in-app notification center?
Hey, Pawan! I'm creating a workflow for an app push and want to set up a condition to send that push to a user who's been inactive for 3 days 🙂 So, I'm trying to find out if I should use "online" variable in this case?
@Yola
This use case can be achieved using framework (code first notification workflow)
You can fetch user active status from your database using just in time data fetching and then use skip flag to send a push notification or skip it based on above data
Thank you very much for your help, Pawan!
So that also means that simply using "
last time online" won't do, right?last time online will work only if you are using in-app notifications also. If you are not using in-app notification center. then that user will always be inactive as per Novu
Got it!
@Yola, you just advanced to level 1!
@Pawan Jain Hey, Pawan! Just wanted to clarify. I was talking about this condition. Won't the push be triggered if the user is not active for a certain time?
Yes it will work correctly only if notification center is being used
I'm sorry, still a bit confused. The notification center can be used with in-app notifications, according to the Novu documentation. But what I'm trying to achieve is to create push notifications with Novu. On the screenshot above there is a Condition for a push notification. Will it work?
@Yola
This condition is applied on the push channel that will skip or not skip based on the condition that
subscriber was last seen in x minutes (means subscriber has opened in-app notification center).