V
VALORANT2w ago
Twix

high ping

My ping is high and not at its normal level, and the rest of the online games are normal I would like technical support to help me solve this problem
1 Reply
Support Agent
Support Agent2w ago
High ping in VALORANT can often be due to network issues specific to the game servers or your connection to them. Here are some steps to troubleshoot and potentially resolve this issue: 1. Restart your Router and Modem: Power cycle both by unplugging them for about 30 seconds before plugging them back in. 2. Use a Wired Connection: If you're on WiFi, switch to an Ethernet cable for a more stable connection. 3. Close Background Applications: Ensure other applications or devices are not consuming bandwidth. 4. Flush DNS Cache: Open Command Prompt as an administrator and type these commands one at a time:
ipconfig /release
ipconfig /renew
ipconfig /flushdns
netsh winsock reset

ipconfig /release
ipconfig /renew
ipconfig /flushdns
netsh winsock reset

5. Firewall Settings: Ensure VALORANT is allowed through your firewall. Check this guide for more details: Firewall VS VALORANT. 6. VPN: Disable any VPN services if you're using one, as it can increase latency. 7. Contact Your ISP: There might be issues with your ISP's routing to VALORANT servers. If these steps don't help, you may want to submit a ticket to Riot Games for further assistance.
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