VALORANT•7mo ago

HIGH PING IN MAIN SERVER AND A TON OF PACKET LOSS ALTHOUGH MY ETHERNET IS GOOD

I checked everything regarding my ethernet, and even when I play in hong kong it spikes to 180ms ingame and 50-100% packet loss (my main server is singapore), my ISP is Cyberindo Aditama please if you can find a fix try to fix it, thank you.

10 Replies

Support Agent•7mo ago

Here are a few steps to troubleshoot high ping and packet loss issues: 1. Close Background Applications: Ensure there are no downloads or streaming services running in the background. 2. Router Restart: Sometimes, a simple restart can fix connectivity issues. 3. Firewall Settings: Make sure VALORANT and Riot Client are allowed through your firewall. 4. Network Reset: Open Command Prompt and run the following commands one by one:

   netsh int ip reset
   ipconfig /release
   ipconfig /renew
   ipconfig /flushdns
   netsh winsock reset

   netsh int ip reset
   ipconfig /release
   ipconfig /renew
   ipconfig /flushdns
   netsh winsock reset

5. Check ISP Issues: Contact your ISP to check if there are any issues on their end. 6. Change DNS: Sometimes changing your DNS to a public one like Google (8.8.8.8, 8.8.4.4) can improve connectivity. 7. Network Adapter Update: Ensure your network adapter's drivers are up to date. If the issue persists, consider submitting a ticket to Riot Support for further assistance.

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