account hacked by someone
Hello
I was connected my account to facebook and email and someone from turkey hacked th account and disconnect my facebook and change my email to his own email and now I can’t access the account unfortunately and i send request on the game support page and wasn’t helpful please help me to recover my hacked account
![No description](https://answer-overflow-discord-attachments.s3.us-east-1.amazonaws.com/1254216193343230033/IMG_8977.png)
![No description](https://answer-overflow-discord-attachments.s3.us-east-1.amazonaws.com/1254216193858863216/IMG_7078.png)
![No description](https://answer-overflow-discord-attachments.s3.us-east-1.amazonaws.com/1254216194165309531/IMG_7050.png)
![No description](https://answer-overflow-discord-attachments.s3.us-east-1.amazonaws.com/1254216194513174548/IMG_7049.png)
Solution:Jump to solution
Please submit an account recovery claim from the login interface by selecting Help > Login Issue > Account Recovery > Submit Claim. Ensure that the details you provide are accurate, otherwise your claim may be rejected.
If your issue is not resolved after receieving a response from the customer service, please post your request here: https://www.reddit.com/r/PUBGM_Support Remember to include a description, your numeric user identification and a screenshot of the customer service conversation....
2 Replies
Solution
Please submit an account recovery claim from the login interface by selecting Help > Login Issue > Account Recovery > Submit Claim. Ensure that the details you provide are accurate, otherwise your claim may be rejected.
If your issue is not resolved after receieving a response from the customer service, please post your request here: https://www.reddit.com/r/PUBGM_Support Remember to include a description, your numeric user identification and a screenshot of the customer service conversation.
Thank you @Navneet :YA_ChikaYay:
Hello @𝒂𝒛𝒐𝒐𝒛, Please refer to our lovely friend
BメNavneet
's reply to you!:PeepoBlush: