Data Deleted?
I started a trial in April and migrated 2 MYSQL databases over for 2 projects.I was pinged to say i was running out of free credits and on April 30 I updgraded to a hobby plan. I have not had much time to work on these products recently but a user has just reached out and says they cannot access their data.When i look at the deploys I made for both projects it says they have been removed?
It looks like the deploy was removed? e96a83b3-3057-4033-96cc-f93752a3684a
8 Replies
Project ID:
e96a83b3-3057-4033-96cc-f93752a3684aSolution
Have you tried deploying them again?
I am trying to refresh how to do that now
Go to your removed deployment and then you can redeploy it from the hamburger menu
https://gyazo.com/595a6b39283406f073df19fd88681188.mp4
Thanks @Fragly - I think that solved it, out of curiosity why / what would have caused them to be removed
The only circumstance that I know of where Railway will remove deployments on your behalf is if your billing failed, if your billing failed and you pay afterwards then you'll get access back but your removed deployments will need to manually be redeployed
Thank you - that makes sense. I assumed when i rolled over from free plan that everything would be gravy. It just says "To prevent your application from being paused" in the email.
Really appreciate your help
😌
No problem at all :SmileFluent: