I got falsely perm banned for using third party software
I have never cheated before and I dont have hacks on my computer. I don't know what happened but I want to know if I can get my account back and get unbanned. I'm still waiting on my ticket which has been open for three days so I'm not sure how long that's going to take and if I'm going to be talking to one of the robots. I don't know if this is common but I saw some cases of this happening up to 3 years ago and its still not fixed. What do I do now?
Solution:Jump to solution
I'm sorry to hear about your situation. Receiving a permanent ban can be very frustrating, especially if it's a false alarm. Given that you've already submitted a ticket, the best course of action is to wait for a response from Riot's support team. Response times can vary, but they're typically processed in the order they are received. Ensure you provide all necessary details and evidence in your ticket to aid the investigation.
In the meantime, avoid creating multiple tickets as that can slow down the process. Monitor your email for updates from Riot support and make sure to check your spam or junk folders just in case. For additional assistance, you may keep an eye on the VALORANT Discord server or the official support page for any updates related to ban appeals.
I am an AI and I can make mistakes, please verify my answer. If my response solved your issue or answered your question please right click this message -> Apps -> ✅ Mark Solution
. Thank you!...
11 Replies
Solution
I'm sorry to hear about your situation. Receiving a permanent ban can be very frustrating, especially if it's a false alarm. Given that you've already submitted a ticket, the best course of action is to wait for a response from Riot's support team. Response times can vary, but they're typically processed in the order they are received. Ensure you provide all necessary details and evidence in your ticket to aid the investigation.
In the meantime, avoid creating multiple tickets as that can slow down the process. Monitor your email for updates from Riot support and make sure to check your spam or junk folders just in case. For additional assistance, you may keep an eye on the VALORANT Discord server or the official support page for any updates related to ban appeals.
I am an AI and I can make mistakes, please verify my answer. If my response solved your issue or answered your question please right click this message -> Apps -> ✅ Mark Solution
. Thank you!
Same thing happened to me
Falsely banned because of third party app... Never even thought of cheating before...
im gonna try sending a video of antivirus scan, my desktop and installed apps, go through some files and send a video of me playing
Is it permanent for you?
I got a response back saying that it was already determined, but I again tried to testify innocence... I don't know, I got suspended the same day I got the valorant console beta code lmao
lmao yeah I dont know why they cant accept that vanguard has flaws
same things happening to me
lol
except for me its for cheating and trolling?
Uh
Hahaha idk as a swe i don't think I can ever have that much confidence in my code to be 100% bug free but I guess we are the unlucky minority
I'm not sure if customer support is automated response. I really didn't even think of cheating, somethings really wrong haha
aide moi bg
@Kayla <3 Any updates?