does riot even check tickets
i sent 2 tickets one of them is 4 days prior and havent been answered and now i sent one again 2 days ago and it still hasnt even been seen please help me out i got banned bc of a glitch and i cant play the beta with my friends its honestly so annoying
1 Reply
Sorry to hear about your situation. Riot Support can sometimes take a few days to respond, especially if they're dealing with a high volume of tickets. For issues like accidental bans, make sure your ticket includes all relevant details like your Riot ID, a clear description of the problem, and any screenshots if applicable. If you receive an initial response and require further assistance, be sure to follow up within the same ticket to avoid delays. Also, check your spam/junk folder for any missed emails from support.
For your specific issue regarding a ban due to a glitch, it’s crucial to mention that clearly in the ticket. If you still don’t get a response soon, consider reaching out through other official channels like their Twitter account for Riot Support (@RiotSupport).
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