Unable to renew hobby tier
I have an issue with pricing and billing..
I paid for the hobby plan last may.
It expired on the first week of June. Today I tried to renew it, i says I have unpaired invoice of. I didn't go over the credit of $5 which I paid last time but still i paid the $5... and it still says I have an unpaired invoice of five dollars...
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Project ID:
c6fdf7fa-d1c9-4314-8940-aee509e34813c6fdf7fa-d1c9-4314-8940-aee509e34813
Where can I complain about this?
Raise an issue about Billing related query
from the information given, I'm not seeing an issue here.
you may have a misunderstanding of how billing works, the hobby plan costs 5$ per month
Today i wanted to renew my railway subscription and I wanted to subscribe to hobby..
It said I have unpaid invoice of $5 which I paid.. why does it still says I have unpaid invoice of $5?
I made a post on help.railway.com and it got deleted
it did not get deleted
it was made private, so that the team can assist to tell you if there was a mistake or that you are misunderstanding
It says