Scope options are not available when inviting members to my account.

As seen in my screenshot, in my account I cannot add another member as a super administrator or any other role. Additionally, I cannot invite a member with access to specific domains. All others accounts I manage for others, including completely free new accounts have access to role & domain scopes.
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4 Replies
Erisa
Erisa2w ago
That would indicate that your account is on a legacy permissions system and needs to be migrated, I would suggest raising a Support ticket under the Account category as they can take care of it. Specifically (and you can tell them this), Domain Scoped Roles (DSR) needs to be enabled.
Erisa
Erisa2w ago
The category selection, you would pick this
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Erisa
Erisa2w ago
The extra options for "All domains" are, confusingly, also gated by the account having Domain Scoped Roles, as DSR refers to the new permissions system as a whole
maleficarium
maleficarium2w ago
Thank you. I raised a ticket with support to resolve it.