Follow Alert Not Working
I have made one of those follow alerts for new followers to tell me and it's not working and I don't understand why this is happening
56 Replies
were you viewing your stream on mobile when you watched for the follow?
No
It was on my laptop
I think had the twitch app open on my phone too
are you live now?
Yeah
post a link to your channel in #now-live
can you post your builder URL for the overlay your using
Ok
how I do it
dm it?
your good, i got the link
@Marc i don't see anything wrong with it, the follow is setup correctly as far as i can tell but the follow isnt showing up on the stream. i tested it went into the stream and nothing happened.
were gonna have to wait for marc to have a look when he gets some free time
Ok
That's fine
I'll wait
I'm just happy I'm getting help you know
did u end up getting help? i have the same problem
Nah
Still waiting
It's cool tho
marcs been busy so he hasnt had a chance to look into anything yet, your best bet is to leave your twitch name here so he can look into it when he has time and he doesnt have to wait for channel names
Ok
Sorry for the belated reply 🙏
I checked your overlay @The Conquester and everything looks OK. @SkullGamingHQ, did you test by following while live?
@The Conquester @FilthyMudblood 🐍, when next will you be live?
yes, i went into there channel while bloom was live and nothing showed, i waited for at least 5 minutes
Now
Something is up
@SkullGamingHQ, can you give my review channel a follow and see if it works? https://www.twitch.tv/overlayexpertreview
does refollows still work? @Marc
Yes they should work now
okay followed
Yeah it didn't work
are you getting any data from the endpoint
Yes, and I am receiving the follow webhook notification
weird
Very
@The Conquester do you usually stream for long periods, like more than 4 hours?
No not really
Like 3
OK that might it
I deployed a fix and follows are now working again on my test channel
@The Conquester, can you let me know when you're live so we can test again?
Ok done deal
Actually I'm sleepy
I'm sorry
Hehe no worries ... just let me know when next you're live
bonjour, j'ai le même soucis! mes alertes followers ne fonctionnent pas sur mon stream preview dans le builder ainsi que sur ma chaîne twitch en live....
this discord is English only
oh sorry my english is bad!! I'll do my best 😉
Hello, I have the same problem! my follower alerts do not work on my preview stream in the builder as well as on my live twitch channel....
how are you viewing your stream, twitch app or pc?
I watch on PC and stream from my PS5 while monitoring my stream from my PC
okay are you live now?
not now but I can run a live for a test if you want
yea that would help, post your channel in #now-live when you goes live
ok
I'm live I don't know if it's good for you
can you post the link to your overlay in here. open your overlay in the editor and copy paste the url in the address bar into here
it's good?
yes i have it, give me a few minutes to have a look
ok thanks
open your overlay as if you was gonna edit it then copy paste the url for your overlay here
the link will look something like this
https://overlay.expert/builder/66702ec5a70c1240
thats taking me to your stream not the builder, click the edit button under your overlay then copy paste the url herethis? sorry
thats the one
ok thanks
okay so this will have to be looked at by @Marc when he has some free time,
Marc: there is an alert follow setup on the overlay and when i followed nothing popped up on the screen. Twitch Channel: https://discord.com/channels/183961840928292865/700107116874039308/1308724419119808534
yes no alert actually appeared. Thank you. I'm waiting for news. thank you for your patience and attention
Looks like a bug with the builder and OBS, but follow alerts should be working in the Twitch Extension
I am not on OBS I live from the ps5. I don't use obs for overlays because it's not possible to put my console on my PC because my PC is not powerful enough to do live and play at the same time.
I monitor my stream on my PC with the Twitch dashboard.
Yes I understand
oh okay
sorry my english is very bad lol
Hehe it's pretty good
I should be able to fix today 🙏
It also could be that follow alerts can take up to 30 seconds to show
(in the builder and OBS)
oh thank you very much it's great
@LaDaadou sorry for the delay, but this should be fixed now 🙏