R
Railway6mo ago
Joshie

Hanging invite in members section

Project id: 1b326884-0c17-43ed-9b52-f443662e8f50 I was invited to a pro teams repo. The invite was done through the attached email (the email for my github account). I was also sent an invite link. I clicked on the invite link first. Well now, I am in the project but also see the pending request for my email. And clicking on the email's link doesn't do anything either. Not a big deal. But just bringing it up.
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19 Replies
Percy
Percy6mo ago
Project ID: 1b326884-0c17-43ed-9b52-f443662e8f50
Brody
Brody6mo ago
I assume the emails are missmatched
Joshie
JoshieOP6mo ago
I don't want to expose my email. But I assure you they are not
Brody
Brody6mo ago
the email you have on your railway account, and the email for github, are they the same?
Joshie
JoshieOP6mo ago
Yes. Also feels strange that there is no name next to my account in the photo I sent Oh wait no, that would make sense. I don't have a "name" but I do have a username. But I would think it would fallback to the username? idk
Brody
Brody6mo ago
show me the account info, sans senstive info
Joshie
JoshieOP6mo ago
I am fine with sending my email in screenshots in a DM if someone on staff wants to verify that they are the same. I trust ya ;)
Joshie
JoshieOP6mo ago
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Brody
Brody6mo ago
interesting !t
Duchess
Duchess6mo ago
New reply sent from Help Station thread:
This thread has been escalated to the Railway team.
You're seeing this because this thread has been automatically linked to the Help Station thread.
Melissa
Melissa6mo ago
thank you @Joshie ! i created a ticket 😬
Joshie
JoshieOP6mo ago
Also, I didn't investigate this yet. But,,, the project is from a pro plan. And I am on a trial plan. I was able to join no issue. But I am unable to set the server off of the west to the east. Going to have the guy who owns the pro account to see if he can. And if not, I will let you know. Either way, is this becuase the account is not pro? IE even if it was a hobby plan, would I be able to change the server location? Or is this just a pro seat only thing?
Melissa
Melissa6mo ago
yep this i bet... your user context shows you're Hobby trial, so the UI isn't allowing the change even though the project is owned by a Pro member. if they added you to the team, instead of adding you as a member on the project, it should let you make the update adding you as a member on the team == adding another seat to the team, which incurs a cost ($20 per seat)
Joshie
JoshieOP6mo ago
Yea I figured. I’m not part of the seat, likely, because of strange org stuff. And my account is only “trial” because strange order of operations. But I feel like that has helped me find some bugs, so that’s fine
Melissa
Melissa6mo ago
yeah for sure, we really appreciate it too. the Trial flows don't get as much love as we'd like
Joshie
JoshieOP6mo ago
Just to circle back; he was able to move the servers. But two of them seem to be stuck on "deploying". They are actually built and deployed. They are receiving requests properly. :shrug: idk
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Melissa
Melissa6mo ago
it's like the status didn't get updated wth have you ever seen this Brody?
i'll grab logs and ticket it for triage
Joshie
JoshieOP6mo ago
I am so good at breaking things :partyblob:
Brody
Brody6mo ago
this is the first time ive seen this real
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