Removed resources and Canceled twice now. Continue to get billed $5.00/mo.
Not much to say here. I canceled most recently in late April and continue to get $5.00 deducted from my account. I removed all resources before doing so.
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You'd still be billed for the resources you used during the month you cancelled
for example if someone cancels their plan now then they'll still be billed for what they've used up until now
Are you sure it wasn't just a final charge?
If you think there should be 2 final charges...
Oh so it charged you twice ever since you cancelled?
Yes
Alright, yea something's not right then
Mind opening a thread here? https://help.railway.app
I'll then escalate it to the team for you 🙏
!t
New reply sent from Help Station thread:
This thread has been escalated to the Railway team.You're seeing this because this thread has been automatically linked to the Help Station thread.
yea i guess I should've just done that
No worries. All this technology is going to kill us some day. Maybe not in the literal sense, but it will somehow kill us.
private question works too
hey @CancelMyAccount, responding in the thread you created -> https://help.railway.app/support/i-continue-to-get-billed-twice-now-aft-d3878782
noted, going to close this discord thread and the bridged thread in favour of your private thread