I lost my account after I came back from the game

I lost my account when I tried to logged in using Facebook. I've quitted and came back on PUBG many times and logged in with fb with no problem until this time I think someone hacked my account. The first picture is the current stats of my account and the 2nd picture and the following is the last screenshots I had with my acc years ago
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Solution:
Please submit an account recovery claim from the login interface by selecting Help > Login Issue > Account Recovery > Submit Claim. Ensure that the details you provide are accurate, otherwise your claim may be rejected. If your issue is not resolved after receiving a response from the customer service, please post your request here: https://www.reddit.com/r/PUBGM_Support. Remember to include a description, your numeric user identification and a screenshot of the customer service conversation....
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10 Replies
Xeno
XenoOP5mo ago
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Xeno
XenoOP5mo ago
It was added 3 years ago
Xeno
XenoOP5mo ago
This screenshot was taken in 2023
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Xeno
XenoOP5mo ago
So as you see it says "Played For 2 Years" But now it's 3 years @Zobel done
Solution
Zuelle
Zuelle5mo ago
Please submit an account recovery claim from the login interface by selecting Help > Login Issue > Account Recovery > Submit Claim. Ensure that the details you provide are accurate, otherwise your claim may be rejected. If your issue is not resolved after receiving a response from the customer service, please post your request here: https://www.reddit.com/r/PUBGM_Support. Remember to include a description, your numeric user identification and a screenshot of the customer service conversation.
Xeno
XenoOP5mo ago
@Zobel service codec Unmarshal: unexpected end of JSON input (1)
Xeno
XenoOP5mo ago
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Piston
Piston5mo ago
You may wait for your claim to be processed. We kindly ask for your patience.
Xeno
XenoOP5mo ago
What's the average time before they reply? Just asking
Piston
Piston5mo ago
Within 7 working days.
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